At Palm Beach Zoo & Conservation Society, we are committed to saving wildlife in wild places. Our mission is to create meaningful connections between people and animals—sparking awe, awareness, and action for conservation. Every employee plays a role in this mission, whether supporting local partners here in Florida, contributing to international efforts in Africa and Central America, or diving into coral restoration as part of our Zoo’s conservation dive team. Whoever you are, wherever you’re from—you are welcome here. We believe anyone can be a wildlife hero.
- As our Communications Manager, you’ll help bring our mission to life by leading storytelling across email, web, press, and public sentiment channels.
- You'll turn casual readers and followers into loyal guests and one-time donors into lifelong supporters through compelling, consistent messaging.
- This is more than a marketing role—it’s your chance to shape the voice of a conservation-driven organization beloved in the community.
- From email and media outreach to reputation management and campaign strategy, you’ll ensure our messaging is timely, aligned, and unforgettable.
Key Responsibilities:
- Lead Mailchimp email strategy—segmentation, automation, A/B testing, automations and performance dashboards.
- Manage website content and campaign coordination across departments.
- Cultivate media relationships and pitch press opportunities.
- Monitor brand sentiment with Meltwater and manage public reviews.
- Create on-brand visual content in Canva and gather audience insights via SurveyMonkey.
What We're Looking For:
- Bachelor’s degree in Marketing, Communications, Public Relations, or related field.
- 3+ years of proven success leading email campaigns in Mailchimp—especially segmentation, automation, and analytics.
- Strong copywriting and editing skills, fluent in AP Style and SEO fundamentals.
- Familiarity with Meltwater, SurveyMonkey, Canva, and CMS platforms (like SiteWrench).
- Prior experience in nonprofit, conservation, or attractions-based organizations preferred.
- A creative thinker who is just as comfortable strategizing big picture as they are rolling up their sleeves to write, design, and troubleshoot.
- Highly collaborative, organized, and passionate about making a difference.
What We Offer:
- A competitive salary, commensurate with your skills and experience
- An EXCELLENT benefits package, which includes:
- 100% paid employee level coverage for designated medical & dental plan
- 100% paid coverage for 100K of life insurance
- 100% paid short-term disability
- 100% paid long-term disability
- 401K – Employer contributes 3% of your salary
- Optional vision, accident and critical illness coverages available through pre-tax payroll deductions
- Generous paid time off policy, Zoo Membership and FREE admission to other Florida Attractions!
- The position will be open until filled.
- We will contact qualified candidates whom we have chosen to move forward in the interview process.
- Palm Beach Zoo is an equal opportunity and drug free employer and makes all employment decisions, including those related to recruitment, hiring, training and promotion without regard to race, religion, color, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by law.
- Apply Today and Help Tell the Story of a Wilder Tomorrow.
Experience Required
- 3+ years of proven success leading email campaigns in Mailchimp.
Perks
- Collaborative culture of conservation , great people and benefits
Salary
- $50-60K annually
